Doubleknot works very hard at providing a very high level of customer support. To continue to provide you with outstanding support we want to clarify our support policy. Doubleknot Support is provided as part of your subscription package. Your subscription type determines the response commitment and methods of support for your organization. You can view your subscription type under the organization profile section. The primary method of support for all organizations is via email. In add...

Doubleknot now offers training videos demonstrating how to configure and use our software. The first videos illustrate how to setup a University of Scouting event and how to use our newest module, Newsroom. These vidoes represent the first in a series of vidoes that Doubleknot Support plans to release in the coming months. Future topics will include: Building email lists & using Communications Center Recovering Site Brander pages from a backup Using the right tool to build y...

Doubleknot's Newsroom, our latest feature release, is now part of the Core Service module. Newsroom uses RSS publish and subscribe mechanisms to allow your website to be automatically updated with the latest news and events. To view a video of this feature, click here. Newroom gives you the ability to build: News items Press release pages Event links These items can be published to your site and can also be subscribed to from 3rd party sites, email clients, web browsers, iPho...

This is a default News Item. To manage News Items, enter the Management Interface and click on the Knowledge Button in the Main Toolbar.