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HomeKnowledge BaseRegistration for Events and ProgramsWhen you complete a registration and it says adjust balance and issue receipt what does that mean exactly?
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Article ID39
Created On2/22/2006
Modified3/15/2006
When you complete a registration and it says adjust balance and issue receipt what does that mean exactly?

Only administrators receive this page at the end of the registration process.  The purpose of the page is to allow registrars/administrators to process off-line registrations and post off-line payments. 

For example, Joe Scoutmaster sends in a summer camp registration form for his troop with a deposit of $100. 

 

To process an off-line registration and payment:

    

  1. Log onto Doubleknot and create a registration for the troop, entering their group information, the number of children and adults attending, and the facility that they want to use.
  2. Click Complete Registration button to display the Payment page.
  3. Make sure that Joe Scoutmaster's email and contact information is correct.
    The information must be correct because the system will create a user id and password for Joe Scoutmaster that will allow him to update his registration in the future, assuming the event has been configured to allow updates. 
  4. Click the Mail In/Offlline payment option on the Payment page and click the Don't Send Email Confirmation and Terms Acceptance check boxes.
    By choosing Don't Send Email Confirmation, the system will not send the receipt to Joe Scoutmaster but will display the Receipt page.  This page will reflect the $100 deposit.
  5. Click the Done button to display the Payment Adjustment page.
  6. Use the Adjust Balance function to post the $100 downpayment, and then
  7. Click the Issue Receipt to send Joe Scoutmaster a copy of the receipt that now reflects the payment.